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Terminal facilities

Interior of the airport terminal's check-in area.

Departure lounge of the airport.

The main terminal building is a modern, full-service facility covering approximately 76,000 sq ft (7,100 m²). There are 10 aircraft loading positions, half of which are fitted with jet bridges. The arrivals area contains three baggage carousels, one of which can be cordoned off to accommodate international/US arrivals (and remaining two for domestic arrivals) and Canadian Customs processing (The airport has CATSA pre-board screening area, but not US pre-boarding clearance zone).

Several food and beverage services, including Tim Horton's and White Spot Legends Restaurant, newsstands (Skyway Gifts and News), and tourist-related retail stores (Okanagan Estate Wine Cellar), in addition to a limited selection of duty-free goods (Okanagan Style and Duty Free), can be found in the terminal. The departure lounge features a wired business centre and complimentary wireless Internet. The airport's focal point is a glass rotunda which contains a fountain and the cylindrical glass sculpture "Escape from Stella Polaris" and Skyway Atrium Lounge. Kelowna Art Gallery operates a satellite site at the airport. A small observation area is located on the mezzanine level.

In December 2019 it was announced that over the next three years $69.9 million will be invested in upgrades and terminal expansion, making this the largest capital investment in the history of the airport. Construction is expected to start in March 2020 and be completed in 2023.

Expansion and upgrades include:

• Expanding the terminal by doubling the size of the existing departures area, expand security screening, and provide more retail, food and beverage options
• Addition of essential airside equipment, including equipment to clear snow from the apron, taxiways and runway
• Design of apron expansion to accommodate larger and more aircraft
• Design for upgrades to airstrip lighting and supporting infrastructure